Krucza 28, Sródmiescie, 00-522 Warsaw, Poland
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Image 1 of Mercure Warszawa Grand
Image 2 of Mercure Warszawa Grand

Hotel Description

Honestly, the Mercure Warszawa Grand caught me off guard in the best way possible. I mean, you walk into the lobby and there’s this immediate sense that someone actually thought about the design here – not just threw together some generic hotel furniture and called it a day. The lighting hits just right, sort of warm and welcoming without being too dim, and the marble floors have this satisfying click when you walk across them in decent shoes.

What really gets me about this place is how it manages to feel both polished and lived-in at the same time. The rooms are properly spacious (and I’m not just saying that because I’ve been stuck in too many shoebox hotels lately), with these big windows that actually open – you know how rare that’s getting these days? The beds are firm without being rock-hard, and the pillows… well, they’re the kind where you don’t immediately start plotting to smuggle your own from home. The bathrooms have good water pressure, which honestly matters more than most people admit until they’re standing under a sad trickle at 7 AM trying to wake up.

The staff here actually seem to know Warsaw, not just the tourist trap version of it. When I asked about getting to some of the quieter neighborhoods, the guy at reception didn’t just hand me a generic map – he marked up specific tram routes and mentioned which stops to avoid during rush hour. Little things like that make a difference when you’re trying to get a real feel for a city. The 8.6 rating makes total sense once you’ve been there a few days; it’s not trying to be the fanciest place in town, but everything just works the way it should. The elevators are quick, the WiFi doesn’t cut out every ten minutes, and room service shows up when they say they will. Sometimes that’s all you really need – a place that handles the basics exceptionally well so you can focus on why you came to Warsaw in the first place.

Rooms

  • Classic Single Room with 1 single bed for 1 adult
  • Classic Double Room with Twin Beds with 2 single beds for 2 adults, 1 child
  • Superior Room with 1 large double bed for 2 adults
  • Privilege Queen Room with 1 large double bed for 2 adults
  • Double Room with Extra Child Bed with 2 single beds for 2 adults, 1 child
  • Classic Double Room with 1 double bed for 2 adults
  • Superior Room with One King Bed and Sofa with 1 double bed and 1 sofa bed for 2 adults, 2 children
  • Deluxe Queen Suite with 1 large double bed for 2 adults
  • Junior Queen Suite with 1 large double bed for 2 adults
  • Grand Suite with King-Size bed and Sofa with 1 extra-large double bed for 2 adults, 3 children
Image 3 of Mercure Warszawa Grand
Image 4 of Mercure Warszawa Grand

Reviews

  • Robert from United Kingdom (9/10)

    Lovely room, lovely staff, very clean, great location

  • Lynn from United States (9/10)

    Very clean, nice staff

  • Amin from Iran (8/10)

    The room was spacious. Breakfast was very good!

  • Marcin from Canada (9/10)

    Location. Staff friendliness and helpfulness. Cleanness of the room and facility in general.

  • Karolina from United Kingdom (9/10)

    Everything was perfect

  • Sami from United States (9/10)

    A typical well-designed Mercure close to public transportation but on a quiet street. It has a nice lobby and a superb buffet breakfast. There was a wine bar that I did not visit, but others seemed to like it.

    The elevators were always available, which can sometimes be a problem in a large hotel when you are on an upper floor.

  • Olena from Cyprus (9/10)

    This is one of my favorite hotels in Warsaw. I need to travel a lot for work, so I stay in hotels a lot. And this one is probably the friendliest, the most comfortable hotels ever with a good restaurant downstairs.

  • Alexandru from Romania (9/10)

    Neat and tidy, very good location, good breakfast

  • Marcin from Canada (8/10)

    Location. My personal attachment/sentyment.

  • Aliaksandra from United States (9/10)

    comfort room and good breakfast

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Fitness centre

Activities:

  • Live sport events (broadcast)
  • Pub crawls
  • Temporary art galleries
  • Kids’ club
  • Casino

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • 2 restaurants
  • Private bathroom
  • Pets allowed
  • Air conditioning
  • View
  • Free WiFi
  • Fitness centre
  • Flat-screen TV
  • Family rooms

Entertainment and family services:

  • Indoor play area
  • Board games/puzzles
Image 5 of Mercure Warszawa Grand
Image 6 of Mercure Warszawa Grand

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.8

Location:

9.2

Free WiFi:

8.8

Facilities:

8.5

Cleanliness:

8.8

Value for money:

8.2

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